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Privacy Policy

Effective Date: August 4, 2026

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At Elite SpineCare ("we," "us," or "our"), accessible from https://www.elitespinecarecentre.com/, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us, including via SMS text messaging.

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1. Information We Collect

We collect personal information that you voluntarily provide when filling out forms on our website, requesting customer support, or opting in to receive text messages. This information may include:

  • Name

  • Email address

  • Mobile phone number

  • Message content and communication preferences

2. How We Use Your Information

We use the information collected to:

  • Deliver, operate, and maintain our services

  • Respond to customer service inquiries and support requests

  • Send transactional messages, service notifications, appointment reminders, or requested updates via SMS

3. Mobile Information Sharing Disclosure (10DLC Compliance)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates under any circumstances. Text messaging opt-in data is used solely to communicate directly with you regarding your interactions with Elite SpineCare.

4. Opt-Out and Help Instructions

You can manage or cancel your SMS communications at any time:

  • Opt-Out: Reply STOP to any text message received from us to unsubscribe. You will receive a single confirmation message, and no further text messages will be sent unless you opt back in.

  • Help: Reply HELP to any text message for assistance, or contact us directly at Info@EliteSpineCareCentre.com or (407) 710-1510.

  • Rates: Message and data rates may apply depending on your mobile carrier plan. Message frequency varies.

5. Service Providers

We may share your data with trusted cloud service and telecommunication providers (such as RingCentral) strictly to facilitate sending communications and delivering requested services. These providers are bound by strict confidentiality agreements and are prohibited from using your data for any independent marketing purposes.

6. Contact Us

If you have questions regarding this Privacy Policy or our messaging practices, please contact us:

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